System Start Up: Our
service technicians inspect new installations and wire
terminations to ensure conformance with recommended installation practices and codes. The
system is then tested and adjusted for proper
operation.
System Evaluation: We inspect and provide a
written evaluation of your entire communication
system. Our report provides your maintenance the
guidance needed to return your system to optimum
performance.
Service Contract: A custom-tailored on-site
service agreement is designed to meet each customer's
individual needs.
Support Agreement: Offered exclusively for
our micro-processor systems, these agreements provide
emergency support and response in a guaranteed
time frame. We offer four levels of support, Platinum
Plus, Platinum, Gold, and Silver, to best meet
individual customer requirements.
Customer Training: Training is the most
important aspect of supporting a communication and
emergency notification system. We will work with
you, at your site or ours, to provide training for
your staffs...from training system users on functionality
to training service personnel on system maintenance
and troubleshooting.
Other Services: We offer the option of extended
product warranties to customers whose requirements
exceed our standard product warranties.
Our standard field service, billed on a time and
material basis, is provided at the customer's site on
demand.
Depot repair, at published prices, provides a quick
turn-around time for the repair and refurbishment of
existing equipment